Frequently Asked Questions

Use our online calculator: select origin country (China, UAE, Turkey, USA, Germany, UK, Japan, South Korea), enter weight and document type. Cost from $40 per package up to 2kg. For heavier or non-standard shipments — individual quote from our manager.

Express delivery (air): 5–10 business days. Standard (road): 12–18 days. Timeline depends on origin country. We guarantee delivery times or refund the difference.

For documents — no weight limit. For parcels and small cargo — up to 100kg. Optimal pricing for small volumes. Discounts from 50kg — up to 15% off base rate.

For personal parcels under $200 — only a tracking number. No customs declaration required. For commercial shipments — invoice, packing list, supply contract. We handle all customs procedures.

Yes. Enter your tracking number (starts with "AN-") on our Tracking page. We also send SMS and email notifications at every stage: dispatch, border crossing, warehouse arrival, courier delivery.

Minimum weight is 1kg. Cost depends on volume and route. Discounts from 50kg — up to 15% off. Shipments up to 2kg — fixed price from $40.

From $40 for shipments up to 2kg. Standard (12–18 days) — from $40. Express (5–10 days) — from $60. Exact cost via calculator or manager.

Weekly dispatches. Standard delivery 10–18 days. Express 5–10 days. Individual dispatches available on request — discuss with manager.

Yes. Smartphones, tablets, components, accessories, spare parts. Small batches up to 100kg. Anti-static packaging. Completeness check. Insurance included. From 8 business days.

Contact us via Telegram @makeev_log or call. Documents delivered in 5–7 business days with full tracking and insurance. From $40 per package up to 2kg. No weight restrictions.